Careers

Want your work to make an impact in the lives of animals?

The Ottawa Humane Society has been an animal welfare leader since 1888. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in our community enriching the lives of people and their companion animals through our programs, services and community outreach.

If you are hard-working and committed to a humane and compassionate community and you want to learn and grow with us, join one of Ottawa’s most reputable not for profits and support our vision to be a model of excellence in the advancement of animal welfare.

There are also many opportunities for volunteering.

Customer Service Representative: Intake (Casual)

Posting Date: November 20, 2018

Position:  Customer Service Representative: Intake (Casual)

Department: Admissions & Rehoming

Salary/Wage Range: $18.69-21.86 (per collective agreement)

Hours of work: Casual

Start Date: As soon as possible

 

Responsibilities:

  • Provide information and support to OHS clients
  • Ensure professional intake of incoming animals and discharge of exiting animals as per procedures
  • Assess and document the health and behaviour of incoming animals
  • Ensure that all in-coming animals are thoroughly examined for identification
  • Research all possible avenues to match an animal to its owner
  • Be aware of and make use of relevant community resources
  • Ensure appropriate information gathering

 

Administrative Responsibilities

  • Represent OHS in a professional manner
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
  • Participate in supervision, evaluation and training sessions
  • Maintain the facility and equipment
  • Prepare accurate expense accounts and other forms
  • Produce written reports and records
  • Create and maintain computerized files
  • Ensure appropriate fees are collected and accounted for
  • Network with other service providers and professionals
  • Attend staff meetings and other meetings as required
  • Provide training and orientation to new staff and volunteers as required
  • Be familiar and ensure compliance with all health and safety policies and procedures
  • May be required to train and supervise student, volunteer and work placements
  • May be required to assume the responsibilities of supervisor

 

Program Development

  • Participate in appropriate OHS committees
  • Contribute to ongoing evaluation of program objectives
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental, and cultural issues relating to animal health and welfare

May be required to participate in public relations and promotional activities

 

Education/Experience/Skills:

  • Grade 12 graduation diploma
  • 1 to 2 years clerical and/or customer service experience
  • 6 months to 1 year of animal handling and care experience
  • Proficiency in Microsoft Word, Excel and Outlook
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

 

Languages:

  • Advanced verbal and written skills in English are required
  • Verbal French skills are required

 

Essential Duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner including, but not limited to, lifts and transfers of large animals
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely.
  • Employees will be required to wear a uniform designated by the employer

 

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to Fiona Livingstone Director:  Central Services via email by Tuesday, December 4th, 2018.

 

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

 

Veterinary Technician (Part-time temporary contract opportunity)

Posting Date:  November 20, 2018

Department: Shelter

Salary/Wage Range: $19.83 – $23.23 (per collective agreement)

Hours of work: 47.5 hours per pay period summer/24 hours per pay period winter

Contract until November 3, 2019

 

 Professional Responsibilities include:

  • Ensure the emotional and physical health of OHS animals
  • Provide medical and general animal assessment services
  • Monitor animal health and well-being
  • Administer prescribed treatments and other medical interventions
  • Provide information and support to OHS customers and other OHS staff
  • Assist veterinarians for rounds and as required

 

Administrative Responsibilities

 

  • Represent the OHS in a professional manner
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
  • Track and ensure closure on all OHS animal files
  • Participate in supervision, evaluation and training sessions
  • Maintain OHS facilities and equipment
  • Prepare accurate expense accounts and other forms
  • Produce written reports and records
  • Maintain computerized files
  • Network with other service providers and professionals
  • Attend staff meetings and other meetings as required
  • Provide training and orientation to new staff as required
  • Support volunteers
  • Train and supervise student and work placements
  • Be familiar and ensure compliance with all health and safety policies and procedures
  • May be required to assist in the hiring of staff
  • May be required to assume the responsibilities of Supervisor

 

 

Program Development

 

  • Participate in appropriate OHS committees
  • Contribute to ongoing evaluation of program objectives
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental and cultural issues relating to animal health and welfare
  • May be required to participate in public relations and promotional activities

 

 

Required Qualifications:

 

Education and Experience: 

  • A Veterinary Technician diploma from a recognized college
  • 1 to 2 year clinical experience external or internal to the OHS
  • Supervisory and/or training experience
  • Related work experience
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

 

Languages:

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

 

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

 

Closing Date:    December 4, 2018

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to Fiona Livingstone, Director:  Central Services via email by December 4, 2018.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Assistant: Veterinary Technician, Mobile Spay Neuter Services Part-time

Posting Date: November 20, 2018

Department:   Mobile Spay Neuter Services

Salary/ Hourly Wage Range:  $19.83 – $23.23

Estimated Start Date:  ASAP

Hours of work: part time (TP shifts of 4 hours and an 11 hour shift on mobile)

Monday   Tuesday  Wednesday Thursday  Friday Saturday Sunday TOTAL HOURS
    8AM TO NOON 8AM TO NOON   8
Monday Tuesday Wednesday Thursday Friday  Saturday Sunday  
       8AM TO NOON   6:30 AM TO 6:00 PM     15
23 hours

 

The OHS Mobile Spay/Neuter Clinic is a mobile veterinary spay/neuter clinic that provides subsidized feline spay/neuter surgeries for low-income pet owners in targeted Ottawa neighbourhoods.

 

The main duties/responsibilities for 4 hour shifts are wrapping packs and doing other prep work needed for the MSNS program. The 11 hour shift  on the mobile involves client interaction/follow up; health monitoring of cats; post and preoperative care following spay/neutering surgery of animals; cleaning and maintaining animal holding areas;  assisting the Veterinary Technician and Veterinarian as required and driving the vehicle to and from various Ottawa mobile clinic locations.  In addition to your strong animal care skills and knowledge you must also have a valid driver’s licence and be comfortable driving a 29 foot cube van around the city streets of Ottawa (driver safety training provided).

 

Professional Responsibilities*:

 

  • Provide medical and general animal assessment services
  • Monitor animal health and well-being
  • Provide prescribed treatments and other medical interventions
  • Clean and maintain animal holding areas
  • Assist the veterinary technician and veterinarians as required
  • Assist and support clients as required
  • Drive spay neuter vehicle to and from program locations and elsewhere as required

 

  1. Administrative Responsibilities

 

  • Represent the OHS in a professional manner
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
  • Participate in supervision, evaluation and training sessions
  • Maintain OHS facilities, vehicle and equipment
  • Prepare accurate expense accounts and other forms
  • Produce written reports and records
  • Maintain computerized files
  • Attend staff meetings and other meetings as required
  • Provide training and orientation to new staff as required
  • Support and supervise volunteers
  • Be familiar and ensure compliance with all health and safety policies and procedures
  • May be required to supervise student placements

 

  1. Program Development

 

  • Participate in appropriate OHS committees
  • Contribute to ongoing evaluation of program objectives
  • Represent OHS in a professional manner
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental and cultural issues relating to animal welfare and rights
  • May be required to participate in public relations and promotional activities

 

Required Qualifications:

Education /Experience/Skills: 

  • Minimum 2 years’ relevant experience, or
  • A diploma or certificate in animal care and minimum 1 year’s relevant experience
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

 

Languages:

  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

 

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employees will be required to work off-site across the City of Ottawa in tight work conditions
  • Employees will be required to stand for long periods of time while performing work requiring concentration and manual dexterity.
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals.
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon maintaining a valid Ontario driver’s licence
  • Employment is conditional upon successful completion of driver training for OHS MSNS vehicle and ability to drive vehicle in a safe manner

 

If you are interested in this opportunity please forward your resume and cover letter via email by December 4, 2018.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Veterinarian (Full time)

Hours of work: 36 hours per week
Generous Benefits package: Sick leave
Vacation leave
Life Insurance
Long-term disability
Employer paid Extended Health and Dental benefits
Registered pension plan

Under the direction of the Chief Veterinarian, the Veterinarian is responsible for the health and well-being of Ottawa Humane Society (OHS) and other animals. Professional Responsibilities include:

  • Follow and support all organizational and medical protocols
  • Assess and treat animals within established Ottawa Humane Society protocols
  • Examine animals pre-operatively to determine their ability to withstand surgery
  • Carry out clinical rounds within OHS protocols
  • Perform surgical sterilizations in a safe and efficient manner utilizing established high volume sterilization techniques
  • Perform other surgical interventions including dentistry
  • Provide crisis medical services
  • Oversee the daily Clinic or Mobile Spay Neuter operations
  • Monitor herd health and well-being and propose options for increased physical and emotional health
  • Prescribe treatments and other medical interventions
  • Provide necropsy and other tests and assessments to provide expert opinion and testimony
  • Assist in field operations as required
  • Ensure that minimum practice standards are maintained according to provincial legislation
  • Provide consultation and information to the public and other OHS staff as required
  • Provide advice and assistance to the Chief Veterinarian and other Managers, the Executive Director and the Board of Directors and its committees
  • Participate in the supervision and assessment of clinic staff performance
  • Consult with professionals and others as required
  • Be aware and make use of community resources
  • Ensure positive public relations and customer service practices
  • Provide client communication and education
  • Administrative Responsibilities
  • Represent the OHS in a professional manner
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and veterinary standards of practice
  • Draft Clinic Policies and Procedures
  • Assist in the development of Shelter Department health protocols
  • Ensure adherence to the OHS Clinic Budget Prepare accurate expense accounts and other forms
  • Produce written reports and records
  • Maintain computerized files
  • Maintain excellent relationships with the veterinary community, other service providers, professionals and OHS partners
  • Attend staff meetings and other meetings as required
  • Provide training and orientation to new staff as required
  • Support and supervise volunteers
  • Train and supervise student and work placements
  • Assist in the hiring of staff
  • Program Development
  • Participate in appropriate OHS committees
  • Contribute to ongoing evaluation of program objectives
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental and cultural issues relating to animal welfare, herd health, husbandry, kennel management and veterinary practices
  • Be familiar with and ensure compliance with all health and safety policies and procedures
  • May be required to participate in public relations and promotional activities

Education and Experience:

  • Doctor of Veterinary Medicine
  • Current College of Veterinarians of Ontario License
  • Member of the College of Veterinarians of Ontario
  • 2 to 5 years clinical experience with small animals
  • Experience with large animals and wildlife is preferred
  • Small mammal bird and reptile experience an asset
  • Demonstrated excellent crisis management skills
  • Supervisory and/or training experience preferred
  • Training in high volume spay/neuter is preferred

Languages:

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employees may be required to work evenings and weekends as required
  • Employment is conditional upon the ability to provide services in a safe manner including but not limited to, lifts and transfers of large animals
  • Standing long hours in tight conditions at varying off site locations
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to the attention of Fiona Livingstone, Director: Central Services via email to careers@ottawahumane.ca.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Manager: Human Resources (Full time, Permanent)

Reports to: Director: Central Services

Status: Full time, Permanent (37.5 hours a week)

Start Date: As soon as possible

Salary: TBD includes a comprehensive Health and Dental Benefits plan after 3 months and Group RSP after one year. Reimbursement of HRPA annual dues prorated to start date.

Mandate:

The Manager: Human Resources is responsible for supporting the human resource functions of our organization.  Great opportunity for a Certified Human Resources Professional self-starter with 3 years relevant experience in areas of recruitment, training, onboarding and employee recognition to make a difference at a community based not for profit.

Required Qualifications:

  • A relevant degree or diploma
  • CHRP designation
  • CHRL designation preferred
  • HRIS experience
  • A minimum of 3 years’ experience in human resources management
  • The ability to relate to persons of all ages and diverse backgrounds, skills and abilities
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Key Deliverables include:

  • Manage and coordinate the human resources functions at the OHS
  • Maintain close contact with OHS programs to assist in evaluating their HR needs
  • Manage and facilitate all recruitments in coordination with hiring manager
  • Manage employee on-boarding, orientation and termination
  • Evaluate, track and support the OHS employee performance management system
  • Develop, deliver and track on-going employee training and development
  • Create and maintain human resources files and systems
  • Maintain the accuracy and integrity of the OHS HRIS database and human resources files
  • Create, maintain and distribute OHS HR standard operating procedures, documents and forms
  • Participate in the development of and ensure compliance with the collective agreement
  • Provide information to employees regarding benefits and other HR issues
  • Develop and coordinate staff recognition, retention and motivation programs and activities
  • Administer and analyze staff surveys
  • Oversee and administer application of the employee complaints, harassment and whistleblower policies
  • Coordinate regular general staff meetings
  • Be aware of and make use of community resources
  • Maintain excellent relationships with OHS partners
  • Prepare and deliver written and verbal presentations
  • Liaise with OHS suppliers as required
  • Provide advice and assistance to other Managers and Directors, OHS Board and committees

Essential duties and working conditions:

  • The manager will be required to work evenings and weekends as needed
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

Full job description available by contacting careers@ottawahumane.ca

How to Apply:

If you are interested in this opportunity please forward your resume and cover letter indicating your salary expectations to Director: Central Services via email to careers@ottawahumane.ca.

This opportunity will be posted until a qualified candidate is identified. Applications will be reviewed on an ongoing basis until the position is filled.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted further.

No phone calls please.

Manager: Intervention Services

Want your work to make an impact in the lives of animals?

The Ottawa Humane Society has been an animal welfare leader since 1888. We are more than a shelter and a safe haven for the thousands of animals in our care each year. We play a key role in our community enriching the lives of people and their companion animals through our programs, services and community outreach.

If you are hard-working and committed to a humane and compassionate community and you want to learn and grow with us, join one of Ottawa’s most reputable not for profits and support our vision to be a model of excellence in the advancement of animal welfare.

Hours of work: Fulltime, 37.5 hours per week

Generous Benefits package:

  • Sick leave
  • Vacation leave
  • Life Insurance
  • Long-term disability
  • Employer paid Extended Health and Dental benefits
  • Registered pension plan

Under the direction of the Director: Operations, the Manager: Intervention Services is responsible for developing, implementing, managing and evaluating OHS behaviour, intervention and placement programs.

Professional Responsibilities include:

  • Research, create and manage the delivery of OHS intervention services including enrichment, placement, and pre- and post-adoption behaviour programs
  • Provide consultation, training and support for foster program
  • Consult with staff, managers, directors and other professionals to support the department’s efficient management and growth
  • Develop, monitor and ensure adherence to program budgets
  • Develop, implement, update, communicate and ensure adherence to program SOPs
  • Assess, monitor and evaluate OHS intervention services including formally reporting on and providing statistical analysis of programs
  • Implement program changes based on evaluation outcomes
  • Research, develop and maintain excellent community partnerships
  • Train, supervise, develop, coach and schedule program staff
  • Oversee training, supervision and scheduling of program volunteers
  • Provide advice and assistance to other Managers, the Director: Operations, the President and CEO, and the Board of Directors and its committees
  • Be aware of and make use of community resources
  • Assist in promotional planning; implement promotional plans

Education and Experience:

  • Bachelor’s degree in animal science or equivalent experience
  • Five years’ theoretical and practical experience working with animals in an animal welfare or zoological organization
  • Demonstrated experience in program development, implementation and evaluation
  • Minimum three years’ management or senior supervisory experience
  • Demonstrated excellent interpersonal communication skills
  • Demonstrated excellent organizational abilities with high attention to detail
  • Experience with and knowledge of budget management
  • Ability to relate to persons of all ages and of diverse backgrounds, skills and abilities
  • Experience with Microsoft Office
  • Membership in International Association of Animal Behavior Consultants, or equivalent membership in a recognized animal behaviour institute, preferred

Languages:

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

How to Apply: The full job description is available by contacting careers@ottawahumane.ca. If you are interested in this opportunity and have the above qualifications, please forward your resume, cover letter and salary expectations to the attention of Fiona Livingstone, Director: Central Services via email to careers@ottawahumane.ca.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.