Careers

Attendant: Adoption Reception (Full time)

Department: Admissions & Rehoming

Salary/Wage Range:  $16.92-$19.82 (per collective agreement)

Hours of work: 78.5 hours per pay period

Start Date: ASAP

Under direction of the Supervisor: Customer Service, the Attendant: Adoption Reception is responsible for greeting and directing clients, assisting with operations of the Ottawa Humane Society (OHS) store and assisting with adoption of OHS animals.

Responsibilities include:

  • Greet clients visiting the OHS and direct them as appropriate
  • Provide general information to OHS clients about adoption processes
  • Ensure all animals available for adoption are appropriately advertised on the OHS website
  • Provide information to OHS customers on good animal care practices
  • Process sales transactions
  • Provide adoption follow-up services and direct issues appropriately
  • Promote OHS goods for sale
  • Supervise and coordinate volunteers’ activities while on shift
  • Answer telephone and triage phone calls
  • Triage emails and response
  • Accept and record in-kind donations

Required Qualifications:

Education and Experience:

  • A grade 12 graduation diploma
  • A minimum of 1 year of experience in customer service
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds  
  • Microsoft Office applications
  • Chameleon and/or Raiser’s Edge experience is an asset

Languages:

  • Advanced verbal and written skills in English are required
  • Verbal skills in French are required

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals.
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to Fiona Livingstone Director: Central Services by June 6, 2018

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advice prior to the interview if you require accommodation.

Customer Service Representative: PAL (Part-time)

Department: Admissions & Rehoming

Salary/Wage Range: $18.69-$21.86 (per collective agreement)

Hours of work: 41.25 hours/pay period mid-June-early January

15 hours per pay period early January-mid-June

Start Date: ASAP

Responsibilities:

  • Maintain excellent working relationships with PAL partners
  • In consultation with shelter staff, identify appropriate animals for PAL placement
  • Coordinate regular animal placement with PAL partners
  • Monitor the health and well-being of animals placed in the PAL program
  • Train PAL partner staff as needed
  • Ensure PAL program standards
  • Support volunteers in achieving the goals of the program
  • Ensure positive public relations and customer service practices
  • Assist with adopt-a-thons and other promotional initiatives
  • Represent OHS in a professional manner
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
  • Participate in supervision, evaluation and training sessions
  • Maintain the facility and equipment
  • Ensure accurate placement and financial records are kept for the PAL program
  • Prepare accurate expense accounts and other forms
  • Produce written reports and records
  • Maintain computerized records
  • Attend staff meetings and other meetings as required
  • Provide training and orientation to new staff as required
  • Be familiar and ensure compliance with all health and safety policies and procedures
  • Train, supervise and support student, volunteer and work placements
  • Network with other service providers and professionals
  • Be familiar and ensure compliance with all health and safety policies and procedures
  • May be required to assume the responsibilities of supervisor
  • Participate in appropriate OHS committees
  • Contribute to ongoing evaluation of program objectives
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental and cultural issues relating to animal health and welfare
  • May be required to participate in public relations and promotional activities

Qualifications:

Education/Experience/Skills:

  • A grade 12 graduation diploma
  • 1 to 2 years clerical and/or customer service experience
  • 6 months to 1 year animal handling and care experience
  • Proficiency in Microsoft Word, Excel and Outlook
  • Clinical experience is an asset
  • Adult education experience is an asset
  • Retail and/or marketing experience is an asset
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Demonstrated excellent teamwork abilities
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

Languages:

  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential Duties and working conditions:

  • Employment is conditional upon maintaining a valid driver’s license
  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner including, but not limited to, lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information

Closing Date: 

How to Apply: If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter to Fiona Livingstone Director:  Central Services via email to careers@ottawahumane.ca by June 5, 2018.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

Manager: Communications (Full time, Permanent)

Department: Outreach

Reports to: Director: Outreach & Development

Status: Full time, Permanent (37.5 hours a week)

Start Date: As soon as possible

Salary: TBD

Mandate:

We have an immediate opening for a passionate individual with a proven track record in communications, responsible for key aspects of the Outreach department and the Ottawa Humane Society communications activities.

The Ottawa Humane Society is a non-profit, community-based organization and a registered charity. We have a volunteer board of directors, drawn from our supporters and the community at large. Since 1888, we have been the leading organization providing a safe haven for sick, injured and homeless animals in Ottawa.

Professional Responsibilities

  • Manage and coordinate department resources
  • Supervise and coordinate department staff and volunteers
  • Develop and ensure adherence to department budget
  • Develop, implement and ensure adherence to an OHS Communications Plan, from print through electronic communications of the OHS
  • Develop and maintain excellent relationships with media, animal welfare organizations, OHS donors and partners to achieve OHS goals
  • Be aware of and make use of community resources
  • Provide communications support to all OHS departments as required
  • Serve as spokesperson for the OHS as delegated by the Executive Director
  • Prepare and deliver written and verbal presentations
  • Provide advice and assistance to other Managers, Directors, the Executive Director, OHS Board and committees
  • Seek out and exploit opportunities for promotion of the OHS and its work
  • Develop and coordinate OHS public relations and promotional activities
  • Support OHS marketing initiatives

Required Qualifications and Skills

Education and Experience:

  • A post-secondary diploma or degree in communications
  • Proven management experience
  • Communication/public relations experience

Languages:

  • Excellent verbal and written skills in English
  • Bilingualism (English/French) is preferred

Full job description available by contacting careers@ottawahumane.ca

How to Apply:

If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter indicating your salary expectations to Director: Central Services via email to careers@ottawahumane.ca.

This opportunity will be posted until a qualified candidate is identified. Applications will be reviewed on an ongoing basis until the position is filled.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted.

No phone calls please

Veterinary Technician (Casual Opportunity)

What we are looking for:

Our ideal candidate has relevant education along with a minimum of 2 years’ experience ideally in a clinic or animal care setting. Some experience training and or supervising staff would be beneficial. As an effective communicator who thrives in a busy work environment your keen interest in working for a well-respected animal welfare organization as part of a dedicated team is what motivates you.

Hourly rate:  starting at $19.83 (per collective agreement)

Hours of work: varies and would be part time (under 24 hours a week) including weekend and evening shifts

Estimated Start Date: ASAP

Required Qualifications include:

  • A Veterinary Technician diploma from a recognized college
    2 to 5 years clinical experience
  • Supervisory and/or training experience
  • Related work experience
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Key Deliverables include:

  • Ensure the emotional and physical health of OHS animals
  • Provide medical and general animal assessment services
  • Monitor animal health and well-being
  • Administer prescribed treatments and other medical interventions
  • Provide information and support to OHS customers and other OHS staff
  • Assist veterinarians for rounds and as required
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
  • Track and ensure closure on all OHS animal files
  • Participate in supervision, evaluation and training sessions
  • Maintain OHS facilities and equipment
  • Produce written reports and records and maintain computerized files
  • Network with other service providers and professionals
  • Attend staff meetings and other meetings as required

 

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

Full job description available by contacting careers@ottawahumane.ca

Please forward your resume and cover letter to the attention of manager: human resources via email to careers@ottawahumane.ca     

This opportunity will be posted until a qualified candidate is identified. Applications will be reviewed on an ongoing basis until the position is filled.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted.

No phone calls please

Manager: Human Resources (Full time, Permanent)

Reports to: Director: Central Services

Status: Full time, Permanent (37.5 hours a week)

Start Date: As soon as possible

Salary: TBD includes a comprehensive Health and Dental Benefits plan after 3 months and Group RSP after one year. Reimbursement of HRPA annual dues prorated to start date.

Mandate:

The Manager: Human Resources is responsible for supporting the human resource functions of our organization.  Great opportunity for a Certified Human Resources Professional self-starter with 3 years relevant experience in areas of recruitment, training, onboarding and employee recognition to make a difference at a community based not for profit.

Required Qualifications:

  • A relevant degree or diploma
  • CHRP designation
  • CHRL designation preferred
  • HRIS experience
  • A minimum of 3 years’ experience in human resources management
  • The ability to relate to persons of all ages and diverse backgrounds, skills and abilities
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Key Deliverables include:

  • Manage and coordinate the human resources functions at the OHS
  • Maintain close contact with OHS programs to assist in evaluating their HR needs
  • Manage and facilitate all recruitments in coordination with hiring manager
  • Manage employee on-boarding, orientation and termination
  • Evaluate, track and support the OHS employee performance management system
  • Develop, deliver and track on-going employee training and development
  • Create and maintain human resources files and systems
  • Maintain the accuracy and integrity of the OHS HRIS database and human resources files
  • Create, maintain and distribute OHS HR standard operating procedures, documents and forms
  • Participate in the development of and ensure compliance with the collective agreement
  • Provide information to employees regarding benefits and other HR issues
  • Develop and coordinate staff recognition, retention and motivation programs and activities
  • Administer and analyze staff surveys
  • Oversee and administer application of the employee complaints, harassment and whistleblower policies
  • Coordinate regular general staff meetings
  • Be aware of and make use of community resources
  • Maintain excellent relationships with OHS partners
  • Prepare and deliver written and verbal presentations
  • Liaise with OHS suppliers as required
  • Provide advice and assistance to other Managers and Directors, OHS Board and committees

Essential duties and working conditions:

  • The manager will be required to work evenings and weekends as needed
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

Full job description available by contacting careers@ottawahumane.ca

How to Apply:

If you are interested in this opportunity please forward your resume and cover letter indicating your salary expectations to Director: Central Services via email to careers@ottawahumane.ca.

This opportunity will be posted until a qualified candidate is identified. Applications will be reviewed on an ongoing basis until the position is filled.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted further.

No phone calls please.

Manager: Donor Relations (Full time, Permanent)

Department: Development

Reports to: Director: Outreach & Development

Status: Full time, Permanent (37.5 hours a week)

Start Date: As soon as possible

Salary: TBD

The Ottawa Humane Society is a not-for-profit independent organization funded by the donations of individuals and businesses for animal welfare work in Ottawa. We do not receive any government funding, or funding from any welfare group for this work.

Mandate:

We have an immediate opening for a passionate individual with a proven track record in development and donor relationship management responsible for ensuring the OHS is successful in meeting our fundraising goals. Great opportunity to work in a community based organization focused on animal welfare.

Required Education and Experience:

  • A degree or diploma in fundraising or commensurate experience
  • 2 to 4 years of demonstrated excellent performance in development
  • Proven project management experience
  • Excellent interpersonal skills
  • Demonstrated experience in donor and prospect research
  • Experience using the Raisers Edge database preferred

Languages: 

  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Will be required to work evenings and weekends as needed
  • Employment is conditional upon maintaining a valid driver’s license and access to an automobile
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon the ability to work around all species of animals safely

Key Deliverables:

  • Develop and maintain relationships with OHS clients and prospects
  • Coordinate the development, implementation and tracking of the OHS mid-level, major gift and foundation plans
  • Develop written and other materials to support various individual and foundation initiatives
  • Manage and coordinate resources effectively
  • Supervise and coordinate volunteers and contractors
  • Prepare and deliver written and verbal presentations
  • Evaluate program objectives
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental issues relating to animal health and welfare
  • Participate in public relations and promotional activities

Full job description available by contacting careers@ottawahumane.ca

How to Apply:

If you are interested in this opportunity and have the above qualifications, please forward your resume and cover letter indicating your salary expectations to Manager: Human Resources via email to careers@ottawahumane.ca.

This opportunity will be posted until a qualified candidate is identified. Applications will be reviewed on an ongoing basis until the position is filled.

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants for applying, however, only candidates selected for interviews will be contacted.

No phone calls please

Veterinarian

Ottawa Humane Society is growing our Veterinarian team and are recruiting for part time and/or full time positions for our in-house clinic and our Mobile Spay/Neuter Clinic; a CVO accredited program. Hourly wage range: $37.26 to $41.15. No evening/on-call work. Start date: as soon as possible.

Hours of work: 72 hours from July- December and 62 hours from January-June

Requirements: DVM, 2-5 years clinical experience preferably in a high volume spay-neuter clinic; excellent crisis management/supervisory skills. Please submit your cover letter and resume to careers@ottawahumane.ca attn: Manager: Human Resources.

Required Qualifications:

  • Doctor of Veterinary Medicine
  • Current College of Veterinarians of Ontario License
  • Member of the College of Veterinarians of Ontario
  • 2 to 5 years clinical experience with small animals
  • Experience with large animals and wildlife is preferred
  • Small mammal bird and reptile experience an asset
  • Demonstrated excellent crisis management skills
  • Supervisory and/or training experience preferred
  • Training in high volume spay/neuter is preferred
  • Excellent verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employees may be required to work evenings and weekends as required
  • Employment is conditional upon the ability to provide services in a safe manner including but not limited to, lifts and transfers of large animals
  • Standing long hours/tight conditions/varying off site locations
  • Employment is conditional upon the ability to work around all species of animals safely

Reporting to the Chief Veterinarian your key responsibilities include:

  • Follow and support all organizational and medical protocols
  • Assess and treat animals within established Ottawa Humane Society protocols
  • Examine animals pre-operatively to determine their ability to withstand surgery
  • Carry out clinical rounds within OHS protocols
  • Perform surgical sterilizations in a safe and efficient manner utilizing established high volume sterilization techniques
  • Perform other surgical interventions including dentistry
  • Provide crisis medical services
  • Oversee the daily Clinic or Mobile Spay/Neuter operations
  • Monitor herd health and well-being and propose options for increased physical and emotional health
  • Prescribe treatments and other medical interventions
  • Provide necropsy and other tests and assessments to provide expert opinion and testimony
  • Assist in field operations as required
  • Ensure that minimum practice standards are maintained according to provincial legislation
  • Provide consultation and information to the public and other OHS staff as required
  • Participate in the supervision and assessment of clinic staff performance
  • Consult with professionals and others as required
  • Be aware and make use of community resources
  • Ensure positive public relations and customer service practices
  • Provide client communication and education

For a copy of the complete job description please email careers@ottawahumane.ca

We are an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation. We thank all applicants for applying, however, only candidates selected for interviews will be contacted further.

 

Assistant: Veterinary Technician, Mobile Spay Neuter Services (MSNS)

Overall Purpose:  Under the direction of the Manager: Community Programs and Veterinarian, the Assistant: Veterinary Technician, MSNS, is responsible for providing medical and other services for Ottawa Humane Society (OHS) and owned animals aboard the OHS Mobile Spay Neuter Clinic.

In accordance with OHS’ objectives, philosophies and policies and procedures the Assistant: Veterinary Technician, MSNS is responsible for the following:

  1. Professional Responsibilities
  • Provide medical and general animal assessment services
  • Monitor animal health and well-being
  • Provide prescribed treatments and other medical interventions
  • Clean and maintain animal holding areas
  • Assist the veterinary technician and veterinarians as required
  • Assist and support clients as required
  • Drive spay neuter vehicle to and from program locations and elsewhere as required
  1. Administrative Responsibilities
  • Represent the OHS in a professional manner
  • Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
  • Participate in supervision, evaluation and training sessions
  • Maintain OHS facilities, vehicle and equipment
  • Prepare accurate expense accounts and other forms
  • Produce written reports and records
  • Maintain computerized files
  • Attend staff meetings and other meetings as required
  • Provide training and orientation to new staff as required
  • Support and supervise volunteers
  • Be familiar and ensure compliance with all health and safety policies and procedures
  • May be required to supervise student placements
  1. Program Development
  • Participate in appropriate OHS committees
  • Contribute to ongoing evaluation of program objectives
  • Represent OHS in a professional manner
  • Participate in the identification and achievement of OHS objectives
  • Maintain a comprehensive knowledge of social, environmental and cultural issues relating to animal welfare and rights
  • May be required to participate in public relations and promotional activities

Education and Experience:

  • Minimum 2 years’ relevant experience, or
  • A diploma or certificate in animal care and minimum 1 year’s relevant experience
  • Demonstrated excellent customer service, crisis management and conflict resolution skills
  • Ability to work in a fast paced and demanding environment and to work collaboratively in a team environment
  • Demonstrated ability to relate well to people from a wide variety of backgrounds

Languages:

  • Advanced verbal and written skills in English are required
  • Bilingualism (English/French) is preferred

Essential duties and working conditions:

  • Employees will be required to work evening, holiday and weekend shifts
  • Employees will be required to work off-site across the City of Ottawa in tight work conditions
  • Employees will be required to stand for long periods of time while performing work requiring concentration and manual dexterity.
  • Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to lifts and transfers of large animals.
  • Employees will be required to wear a uniform designated by the employer
  • Employment is conditional upon the ability to work around all species of animals safely
  • Employment is conditional upon maintaining confidentiality of OHS information
  • Employment is conditional upon maintaining a valid Ontario driver’s licence
  • Employment is conditional upon successful completion of driver training for OHS MSNS vehicle and ability to drive vehicle in a safe manner

For a copy of the complete job description please email careers@ottawahumane.ca

We are an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation. We thank all applicants for applying, however, only candidates selected for interviews will be contacted further.