Post-adoption Questions

Welcome to our New Adopters' page

Congratulations on your new adoption! 

We hope that your new pet is fitting well into your home.

If you’re experiencing any challenges, please let us know — we would like to help

 

For questions about… Contact us at… Hours
Your adoption contract Adoption Centre Service Representative
613-725-3166, ext. 258
adoptions@ottawahumane.ca
Monday through Friday, 12 PM – 8 PM; Saturday 10AM – 5PM
Medical issues Kennel Supervisor
613-725-3166, ext. 229 kennelsupervisor@ottawahumane.ca
Monday through Friday 9 AM – 7 PM; Saturday 10AM – 5PM
Dog behaviour
(adjustment to new home, including adjusting to family and other pets)
Temperament Assessor
613-725-3166, ext. 245 behaviour@ottawahumane.ca
Monday through Friday 8 AM – 4 PM
Cat and small animal behaviour
(adjustment to new home, including adjusting to family and other pets)
Adoption Centre
613-725-3166, ext. 258 adoptions@ottawahumane.ca
Monday through Friday, 12 PM – 8 PM; Saturday 10AM – 5PM

Thank you for adopting your new pet from the Ottawa Humane Society

We will respond to emails and phone messages within 24 business hours.

If you have an urgent medical issue with your new pet, please contact your veterinarian immediately!