Rescue and Investigation
Rescue and Investigation Services
If an animal’s life is in immediate distress as a result of cruelty or neglect, please contact the police at 911. For non-urgent calls about animal neglect or cruelty, please call the OSPCA at 310-SPCA.
In an emergency, to speak with someone immediately between 8 p.m. and 8 a.m., please call 613-725-3166 and press 7.
Please note: The Ottawa Humane Society is currently experiencing an interruption in its services. If an agent is not available to respond to your call, you will be directed to the most appropriate service available to help you. We apologize sincerely and are working rapidly to restore full service to our community.
An Important Message from the Ottawa Humane Society:
On July 18, the OSPCA suspended the OHS’s affiliate status, effectively stripping our Rescue and Investigation Services officers of their ability to investigate animal cruelty cases.
At no time was the performance of the OHS or any of our staff in question. The OSPCA took this action in retaliation after the OHS spoke up to protect our community’s voice in provincial animal welfare.
In April, the OSPCA cancelled the voting rights of all local humane societies in Ontario. We believe the decision to change a core bylaw without affiliate member approval is against the law.
The OHS and six other affiliates then got to work to reinstate your right to be represented in provincial animal welfare. We have filed an application for a hearing to strike down these changes. The application also asks for a return of the OHS’s authority to investigate animal cruelty cases, which had been suspended in the vote dispute. The application calls for an expedited hearing.
We have been working behind the scenes to both address any immediate impact on animal welfare, filling gaps as best we can, and to do our best to return to full affiliate status as quickly as possible. Keeping our community’s animals safe has been our focus.
We remain committed to integrity in everything we do for the animals and for our community. This promise was reaffirmed in April when we achieved prestigious accreditation from Imagine Canada’s Standards Program, recognizing excellence in non-profit accountability, transparency and governance.
Thank you for your patience during this trying time. We will continue to keep you informed as this issue progresses.
In the meantime, if an animal’s life is in immediate distress as a result of cruelty or neglect, please contact the police at 911. For non-urgent calls about animal neglect or cruelty, please call the OSPCA at 310-SPCA.