What We Do

What Does Rescue And Investigation Services Do?

If an animal’s life is in immediate distress as a result of cruelty or neglect, please contact the police at 911. For non-urgent calls about animal neglect or cruelty, please call the OSPCA at 310-SPCA.

In an emergency, to speak with someone immediately between 11 p.m. and 7 a.m., please call 613-725-3166 and press 7.

Please note: The Ottawa Humane Society is currently experiencing an interruption in its services. If an agent is not available to respond to your call, you will be directed to the most appropriate service available to help you. We apologize sincerely and are working rapidly to restore full service to our community.


The Ottawa Humane Society offers a range of emergency and animal protection services including:

  • Help sick and injured strays: Respond to and provide emergency transportation for injured and sick stray animals. This does not include pets where the owner is readily available.
  • Investigate abuse: Investigate crime including cruelty and neglect of all animals, from pets to farm animals.
  • Respond to animals whose lives are in immediate danger: Agents help animals in distress including dogs left in hot cars and animals hit by cars. This does not include sick animals whose owners are readily available.

Thanks to you, the OHS helps more than 10,000 homeless, lost, abandoned and abused animals every year. Unfortunately, the OHS does not have the resources to provide medical help to animals with owners.