Owned Animal Admissions

by appointment only

Mon - Fri: 12 p.m. to 8 p.m.
Sat: Closed
Sun: Closed
Closed Statutory Holidays

Phone:
613-725-3166 ext. 221

Email:
ohs@ottawahumane.ca

Read information on how to surrender your pet to the Ottawa Humane Society.

Read our guide on how to responsibly find a new home for your pet.

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Surrendering Your Companion Animal to the Ottawa Humane Society

Please read our tips on how to find your pets a home on your own.

Giving up an animal is never easy — for the owner or for the pet. If you need to surrender your pet to the Ottawa Humane Society, this is what you should know:

  • We take animals in by appointment only, as we have limited space and resources. Please call us or email us to speak with our trained staff about surrendering your pet, and to make an appointment.
  • We make the appointments for weekdays, between 9am and 6pm. Please note that due to seasonal trends, there may be a two- to three-week wait for an appointment.
  • There is an admission fee, based on your animal's age and whether it is neutered. You will be informed of the admission fee when you contact us to make an appointment. This fee goes toward caring for your pet while she is with us.
  • You should make sure that your pet's vaccinations are up-to-date before surrendering her, since we do house so many stray and lost animals. There is always a risk of illness in a shelter environment.
  • All animals brought to the OHS must be properly restrained (that is, on a leash or in a carrier).
  • The decision to surrender your pet is a permanent one. Once you have surrendered your animal, she becomes the property of the OHS. We realize that surrendering your pet is an emotional decision which you have made for a good reason. It would not be responsible of us to return an animal to someone who has told us that they are unable or unwilling, for whatever reason, to provide care for their animal.
We ask you to provide the following:
• Your pet's medical records (or the name of your pet's veterinarian clinic)
• A piece of photo identification for yourself
• Proof that you are the owner of the pet: such as a photograph; a City of Ottawa registration tag; bill of sale; or a receipt from your veterinary clinic
• One favourite toy, a blanket, and one cup of your pet's food

What happens to your pet once you have surrendered it?

When an animal is surrendered to the OHS, it will first have its picture taken for identification purposes. If its vaccine status is not current or unknown, it will be vaccinated. Note that vaccines take a few days to be fully effective. We recommend that all animals be fully vaccinated several days prior to admission. All animals are examined by a veterinary technician, and some of them will be rechecked by our shelter veterinarian. Cats and dogs will receive a temperament assessment to determine their needs in an adoptive home. Depending on resources, some animals will be placed in foster care prior to adoption for health or behaviour reasons. All cats and dogs that are deemed suitable for adoption will be microchipped and, if not already, spayed or neutered.

We keep all healthy, adoptable animals as long as it takes to find them a new home.

Unfortunately, some animals have medical, behaviour or temperament issues that make them difficult or impossible to rehome, and we will not adopt out any animal that we believe to be a public safety risk. Additionally, some animals become highly stressed in a shelter environment, which makes them more susceptible to illness and, despite aggressive veterinary treatment, unlikely to recover from such illness. The OHS will not keep an animal in a state of suffering when its prognosis is poor or when it lacks the resources to restore the animal’s health. These animals will be humanely euthanized by caring, professional staff.

When our shelter is full, we have fewer resources to address animal health and behaviour issues. Overcrowding results in higher levels of stress and illness in a shelter environment. As a result, an animal’s chance of being placed for adoption may be reduced, even if it was healthy at the time of admission. When the shelter is at capacity, in the best interest of their pet, owners will be encouraged to wait until the shelter has space available before surrendering their pet.

Pet History Questionnaires:
Please print and fill out the forms per animal as applicable.

Dogs/Puppies:
Dog History Form

Cats/Kittens:
Cat History Form
Litterbox Problems History Form

Other Animals (Small animals, reptiles, birds, etc.)
Other Animal History Form

If you have any further questions, or need to make an appointment, please contact us. We will do our best to find your former companion the happy, healthy home he deserves.