$73,457 to $82,724 annually
Manager: Development Operations (CRM, Systems & Processes)
Why Work With the Ottawa Humane Society
The Ottawa Humane Society has been a leader in animal welfare since 1888, making a meaningful impact in the lives of animals and the people who care for them. As part of our team, you’ll contribute to a mission-driven organization where your work directly supports animal welfare in our community.
In the role of Manager, Development Operations (CRM, Systems & Processes), you will bring your technical expertise in CRM, systems, data, and processes to drive improvements and optimize donor engagement. This is a hands-on role where you will take ownership of CRM and fundraising operations, with the opportunity to take on people management responsibilities.
Reporting to a Senior Manager, you’ll be supported in developing your leadership skills, making this an excellent opportunity for someone with people management experience or someone looking to strengthen it while continuing to build on their technical expertise.
What We Offer You:
- Extended Health, Dental, Paramedical and Vision Care coverage
- Life and Long-term Disability Insurance
- Health Care Spending Account
- Employee Assistance Program
- Paid sick leave days and four additional paid leave days
- Statutory Holidays
- Vacation benefits
- RRSP matching program
- Free on-site parking
- Veterinary food and other supplies discount
- This is a full-time position working 37.5 hours per week (Monday to Friday).
- Evenings and weekends required on occasion.
What You Bring to the Table:
- Post-secondary diploma or degree in data management, database administration, or a related field.
- CFRE designation is an asset.
- Minimum of 2 years’ progressive experience in development or fundraising department.
- Minimum 3 years’ supervisory experience.
- Advanced experience in a CRM (Raiser’s Edge preferred), including developing system procedures, data analytics, dashboards, and performance measurement.
- Knowledge of CASL, privacy legislation, and CRA charitable receipting requirements.
- Proficiency in Microsoft Office Suite
- Full professional proficiency in spoken and written English is required
For more information, please contact us at careers@ottawahumane.ca.
For more information about available jobs or our work schedules, please visit our careers page.
The Ottawa Humane Society is an equal opportunity employer. We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.
This posting is for an existing vacancy.
We use AI-powered tools to review and shortlist applications based on job-related criteria. Human recruiters and hiring managers review results and decide who moves forward.