Contact Us

Contact Information

Questions about your new Pet 613-725-3166, ext. 258
adoptions@ottawahumane.ca

If you have any questions regarding your new pet or adoption.

Animal illness (within 14 days of adoption): 613-725-3166, ext. 229
tech@ottawahumane.ca

Please leave a detailed voicemail.

8 a.m. to 8 p.m. weekdays.

9 a.m. to 5 p.m. weekends and statutory holidays.

Canine & feline behaviour 613-725-3166, ext. 224
interventionservices@ottawahumane.ca

8 a.m. to 4 p.m. weekdays

Customer service 613-725-3166, ext. 236
cssupervisor@ottawahumane.ca

10:30 a.m. to 8:30 p.m. weekdays

9 a.m. to 5 p.m. weekends

Pet health insurance 1-800-268-1169
info@petsecure.com

If you have questions regarding your trial or other insurance related inquiries, please contact Petsecure.

Contact information for other departments is available on our website.